Here are examples of ai-powered interactive chatbots being used right now.
The purpose of this page is to neatly categorize the different uses and case studies for the real-world bots that I’ve built so you can better envision how a chatbot might help you get more from your website.
For obvious reasons, many of these are early iteration bots (don’t include recent updates and client revisions). Also, partner / client branding was removed on many of these.
Find relevant chatbot examples more by industry or sector
Retail
- This real-life case study outlines the successful buildout of a custom-designed chatbot for Callie, a leading online fashion retailer. The project aimed to enhance customer engagement and lead generation through an interactive, brand-aligned chatbot.
Healthcare
Finance
Education
Find chatbots based on their primary purpose or functionality
Affiliate sales bots
- Here’s a bot I built (affiliate chatbot for ADA website accessibility and compliance) to supplement some blog posts about ADA website compliance. Aside from being able to answer very detailed questions specific to the benefits and legalities surrounding website accessibility, it’s also trained to give high-level information on two top providers (and even includes my affiliate links) guiding the visitor to click over and get more information or make a purchase once they’re ready to move on.
Customer service bots
Sales and marketing bots
Technical support bots
Informational bots
Character Chatbots
Character chatbots are for business websites where customer engagement is key. These chatbots use personality and approach to make interactions memorable, encouraging website visitors to become paying customers and ultimately refer and recommend other potential customers. Character chatbots are an effective tool for lead generation and brand growth.
Jokin’ Joe Bot
A playful take on the common name Joe, emphasizing the chatbot’s jokey personality. Ideal for local businesses and home service providers. See it in action here.
Find chatbots based on their technological sophistication or features
AI-based
- This real-life case study outlines the successful buildout of a custom-designed chatbot for Callie, a leading online fashion retailer. The project aimed to enhance customer engagement and lead generation through an interactive, brand-aligned chatbot.
Rule-based
NLP-driven
Find chatbots based on their style of interaction
AI-based
Conversational
- This real-life case study outlines the successful buildout of a custom-designed chatbot for Callie, a leading online fashion retailer. The project aimed to enhance customer engagement and lead generation through an interactive, brand-aligned chatbot.
Transactional
Task-oriented
- This real-life case study outlines the successful buildout of a custom-designed chatbot for Callie, a leading online fashion retailer. The project aimed to enhance customer engagement and lead generation through an interactive, brand-aligned chatbot.